Privacy Policy

Last Updated: October 2023

Introduction

Beijing Hongsheng Equipment Installation Co., Ltd. ("we," "us," or "our") is committed to protecting the privacy of our users worldwide. This Privacy Policy explains how we collect, use, and safeguard information across our mobile applications, games, and services.

We process personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Global Compliance Framework

Our services are designed to be compliant with global privacy regulations, including:

GDPR

Full compliance with the European Union's General Data Protection Regulation, ensuring comprehensive data protection rights for EU users.

CCPA

Adherence to the California Consumer Privacy Act, providing California residents with rights regarding their personal information.

COPPA

Strict implementation of the Children's Online Privacy Protection Act with age-gating and parental controls for child-directed applications.

2. Platform Compliance

We strictly adhere to the developer policies of major application stores:

  • Google Play Store: Full compliance with Data Safety section, User Data policies, and Google's Privacy Policy requirements
  • Apple App Store: Alignment with App Tracking Transparency (ATT), App Store Review Guidelines, and Apple's Privacy Policy
  • Regional Store Requirements: Compliance with specific requirements for app stores in different regions and countries

3. Types of Information Collected

We collect different types of information to provide better services:

3.1 Technical Data

  • Device information (model, operating system version)
  • Network information (carrier, IP address for analytics)
  • Application performance and crash reports
  • Technical interaction data within the app

3.2 Usage Data

  • App interaction patterns and user behavior
  • Feature usage statistics
  • Session duration and frequency
  • In-app navigation patterns

3.3 Voluntarily Provided Information

  • Contact information for support requests
  • User preferences and settings
  • Feedback and survey responses
  • Account information where applicable

4. Data Collection Methods

We employ various methods to collect data, ensuring transparency and user control:

4.1 Direct Collection

Information that users voluntarily provide when using our services, such as contact details for support requests.

4.2 Automatic Collection

Technical data collected automatically through our applications, including device information and usage analytics.

4.3 Third-Party Collection

Information collected by our analytics and advertising partners, who must comply with our strict data protection standards.

5. Data Usage and Purposes

We use collected information for the following purposes:

5.1 Service Improvement

Analyzing usage patterns to enhance application performance, user experience, and feature development.

5.2 Customer Support

Processing support requests, troubleshooting issues, and providing assistance to users.

5.3 Analytics and Insights

Gaining insights into user behavior to improve our products and services while respecting user privacy.

5.4 Monetization Optimization

Optimizing in-app monetization strategies while maintaining user experience and privacy standards.

6. Data Sharing and Third-Party Partners

Our applications may use third-party services for analytics and monetization. We ensure all partners comply with our privacy standards:

6.1 Analytics Partners

Partners like Google Analytics or similar services, which help us understand user behavior while protecting privacy.

6.2 Advertising Networks

AdMob, Unity Ads, or other advertising networks that help us monetize our applications responsibly.

6.3 Data Processing Agreements

All third-party partners must have proper data processing agreements in place and comply with GDPR/CCPA requirements.

7. Age Management and Children's Protection

We implement robust age verification and protection measures:

7.1 Age Verification

Where required, we implement age verification mechanisms to ensure appropriate content and features for different age groups.

7.2 Child-Directed Applications

For apps targeted at children under 13, we do not collect personal information and implement strict COPPA compliance measures.

7.3 Parental Controls

Where applicable, we provide parental controls to manage children's access and activities within our applications.

8. User Rights

Users have certain rights regarding their personal data, including:

8.1 Access and Transparency

Right to know what information we collect and how it's used.

8.2 Data Correction

Right to request correction of inaccurate personal information.

8.3 Data Deletion

Right to request deletion of personal information where applicable.

8.4 Data Portability

Right to receive personal data in a structured, commonly used format.

8.5 Objection and Restriction

Right to object to certain processing activities or request restrictions on data processing.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data:

9.1 Encryption

Data is encrypted both in transit and at rest to prevent unauthorized access.

9.2 Access Controls

Strict access controls limit who can access personal data, with only authorized personnel having access.

9.3 Regular Audits

Regular security audits and assessments to ensure continued compliance with data protection standards.

9.4 Incident Response

Established procedures for responding to potential data breaches to minimize impact.

10. International Data Transfers

As a global company, we may transfer personal data internationally. All transfers comply with applicable regulations:

10.1 Adequacy Decisions

Transfers to countries with adequacy decisions from the European Commission.

10.2 Standard Contractual Clauses

Use of standard contractual clauses approved by the European Commission for international transfers.

10.3 Privacy Shield

Where applicable, adherence to the EU-US Privacy Framework or similar mechanisms.

11. Cookie Policy

Our applications may use cookies and similar technologies to enhance user experience:

11.1 Essential Cookies

Cookies necessary for basic functionality and security of our applications.

11.2 Analytics Cookies

Cookies that help us understand how users interact with our applications.

11.3 Preference Cookies

Cookies that remember user preferences and settings.

11.4 Advertising Cookies

Cookies used for relevant advertising while respecting user privacy choices.

12. Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify users of material changes through in-app notifications or other appropriate means
  • Continue to process personal data in accordance with the updated policy

13. Contact Information

If you have questions about this policy, concerns about your data, or wish to exercise your rights, please contact us:

  • Email: support@bjhsaz.com
  • Privacy Officer: privacy@bjhsaz.com
  • Address: (3rd Floor, Room 303) Room 8, 1st to 3rd Floor, Building 697, Yangguang Street, Miyun District, Beijing, China
  • Processing of Data Subject Requests within 30 days of receipt